Yes, you can hop on at any of the scheduled stops along the bus/boat route.

All our stops have a small poster stating the stop number and our logo. Unfortunately we are not allowed to post stop signs at stop 12 The Little Mermaid.

With normal traffic, the tour takes 1 hour and 30 minutes.

You can find the frequency on the product page or by downloading our app which also offers live tracking of the buses.

No, it does not. We do offer combinations with some attractions.

Due to traffic issues, public holidays, weather conditions, cruise ship arrivals and unforeseen circumstances, there might be sudden changes in the route or on the schedule. Copenhagen is a busy city especially during summer holidays and at the weekends. Traffic congestion and road closures - may cause delays, reduced frequency and changes to the route. We will do all we can to provide a smooth and frequent service.

When booking more than 20 Hop on Hop off tickets, we cannot guarantee that all seats will be available on the same bus.

Yes, weather permitting.

Yes you can bring non-alcoholic drinks and cold food on the bus. Alcoholic drinks and hot meals are not permitted on Red Sightseeing buses.

Service dogs as well as smaller and medium-sized dogs are welcome on our buses. If we have allergic people on board, passengers with dogs may be asked to be seated in a specific area of the bus or asked to join another tour.

Yes, if space is limited please be so kind to fold your stroller.

Wheelchairs are welcome if and when there is room to securely fix it with the seat belt. When there is enough space we also welcome mobility scooters.

Yes, you can bring your luggage on the bus and boat within reasonable limits.

There are no toilets on any of the buses.

We offer an exciting and informative audio guide available in 10 languages.

Yes, first pair of headphones is complementary. We kindly ask you to re-use them during the duration of your trip.

Yes, there is free WiFi on all of our buses.

This differs per tour, please see the product page for more information.

We encourage you to buy the tickets here online in advance so you are ready to start your hop-on hop-off experience as soon as you arrive. You can also purchase in the city at any of the bus stops with the drivers. We have sales staff stationed at stop 1, stop 22 and stop 8. You can also purchase the tickets inside the Tourist Information Centres.

We accept all credit cards except for American Express.

We accept Euros (exact amount) and Danish Kroner.

You will always be issued a receipt when purchasing the ticket.

Please present your voucher to the driver upon boarding the bus.

The ticket is valid for either 24 or 48 hours upon validation, this depends on the chosen ticket.

Yes, please email copenhagen@redsightseeing.com with details about your request such as date and group size.

Tickets booked for a specific date are refundable up to 1 day in advance.

Please go to stops 1, 8 or 22 and inquire with a staff member or e-mail us at copenhagen@redsightseeing.com.

Our regular tour has stops at Langelinie Pier (stops 13, 14, 15). We have extra buses and a shuttle bus to all cruise ships docked at Ocean Pier (stops 17, 18, 19). We service every cruise ship that comes to Copenhagen.

The earliest we can be with you is at 8:00 am.

If your cruise ship is at Langelinie Pier, you simply take the tour around to stops 13, 14, 15. If your ship is at Ocean Pier, you must hop off at stop 12, the Little mermaid. From here we have a dedicated shuttle bus going to Ocean Pier and to your ship.

This is dependent on the day of operation. Please email us with the name of the ship, date and departure time.